Wi-Charge LTD.
Effective Date: December 9, 2025
This Privacy Policy explains how Wi-Charge Ltd. (“Wi-Charge,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or use our websites, including our pre-order pages for the Schlage Encode wireless power retrofit kit (collectively, the “Sites”), and when you purchase or use our products and services (together, the “Services”).
By using the Sites or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Sites or Services.
1. Information We Collect
We collect information that you provide to us directly, information that we obtain automatically when you use our Sites and Services, and information from third parties.
1.1 Information You Provide to Us
We may collect the following information when you interact with us, for example, when you place a pre-order, contact us, or subscribe to updates:
Contact information: name, email address, phone number, shipping and billing addresses.
Account information (if applicable): username, password, and other account details.
Order and purchase information: products ordered, order date and time, order value, and any preferences or notes you provide (for example, installation or delivery notes).
Support and communication information: messages, emails, or other communications you send to us (including feedback, questions, or requests).
Survey or form responses: information you provide when you participate in surveys, promotions, or research.
1.2 Payment Information
When you make a purchase or pre-order, your payment information (such as credit card number or other payment method details) is collected and processed by our third-party payment processor. We do not store your full payment card number on our systems. We may receive limited information from the payment processor, such as the last four digits of your card and payment status, for record-keeping and fraud-prevention purposes.
1.3 Information Collected Automatically
When you visit or interact with our Sites, we automatically collect certain information about your device and usage, such as:
Device and usage information:
IP address
Browser type and version
Operating system
Device identifiers
Pages or screens viewed, links clicked, time spent on pages, and navigation paths
Referring page or source (e.g., which website or ad you came from)
Log data:
Dates and times of access
Error logs, diagnostic information, and other server logs
We use this information to operate, maintain, and improve our Sites and Services, and to understand how they are used.
1.4 Cookies and Similar Technologies
We use cookies and similar technologies (such as pixels, tags, and local storage) to:
Recognize your browser or device
Remember your preferences
Help us understand how you use the Sites
Support analytics, performance, and (where applicable) marketing campaigns
For more details, see Section 5 (Cookies & Similar Technologies) below.
1.5 Information from Third Parties
We may receive information about you from third parties, such as:
Payment processors (payment status, limited billing details)
Shipping and logistics partners (delivery status, tracking information)
Analytics and marketing partners (aggregated usage data, campaign performance)
Social media platforms (if you interact with our content, follow our profiles, or contact us via social media – subject to the platform’s own privacy settings and policies)
We use this information in accordance with this Privacy Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and operate the Sites and Services
Process and fulfill orders and pre-orders
Arrange shipping and delivery
Provide customer support and respond to inquiries
Manage your account (if applicable)
To improve and develop our products and Services
Analyze how the Sites and products are used
Diagnose technical issues and maintain security
Develop new products, features, and functionality
To communicate with you
Send transactional messages (order confirmations, shipping updates, important notices)
Respond to your requests, questions, and feedback
Send updates about product availability, changes to our terms, and safety or warranty information
For marketing and promotions (where permitted by law)
Send newsletters, product updates, promotions, or special offers
Show you relevant content or ads (on our Sites or via third-party platforms) based on your preferences, activity, or general location
Measure the effectiveness of our marketing campaigns
For security, fraud prevention, and legal compliance
Detect, investigate, and prevent fraud, abuse, or security incidents
Enforce our Terms of Service and other agreements
Comply with legal obligations, court orders, or requests from government authorities
3. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information on one or more of the following legal bases:
Performance of a contract: To provide the products or Services you request (e.g., fulfilling pre-orders, delivering the Kit).
Legitimate interests: To improve our Services, maintain security, prevent fraud, and conduct basic analytics and marketing (where not overridden by your rights and interests).
Consent: For certain cookies, marketing communications, and other processing activities where we ask for your consent. You can withdraw your consent at any time.
Legal obligations: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who help us operate the Sites and provide the Services, such as:
Payment processors
Shipping and logistics partners
Website hosting and cloud service providers
Analytics and performance tools
Email and communication tools
Customer support tools and CRM systems
These service providers are authorized to use your information only as necessary to provide services to us and are obligated to protect your information.
4.2 Business Transfers
If Wi-Charge is involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to applicable law.
4.3 Legal and Safety
We may disclose information if we believe in good faith that such disclosure is reasonably necessary to:
Comply with applicable laws, regulations, legal processes, or government requests
Enforce our Terms of Service or other agreements
Protect our rights, property, or safety, or that of our users or others
Detect, prevent, or address fraud, security, or technical issues
4.4 With Your Consent
We may share your information with third parties when you give us your consent or direct us to do so.
4.5 Aggregated or De-Identified Information
We may use and share aggregated or de-identified information (which cannot reasonably be used to identify you) for research, analytics, marketing, and other business purposes.
5. Cookies & Similar Technologies
We use cookies and similar technologies for several purposes, including:
Strictly necessary cookies: Required for basic site functionality (e.g., keeping you logged in, enabling the shopping cart, processing orders).
Analytics cookies: Help us understand how visitors use the Sites, which pages are most popular, and how we can improve user experience.
Functional cookies: Remember your preferences and settings (such as language or region).
Advertising or marketing cookies (if used): Help us deliver relevant ads, measure campaign performance, and avoid repeating the same ads too often.
You can control cookies through:
Your browser settings (e.g., blocking or deleting cookies)
Built-in cookie banners or preference tools we may provide on the Sites
“Do Not Track” or similar preferences (see Section 10 below for more information)
Please note that disabling certain cookies may affect the functionality of the Sites.
6. Your Choices and Rights
6.1 Email Communications
You can opt out of marketing emails at any time by:
Clicking the “unsubscribe” link in the email, or
We may still send you non-marketing communications, such as order confirmations, shipping updates, or important notices about your products.
6.2 Access, Update, or Delete Your Information
Depending on your location and applicable law, you may have the right to:
Request access to the personal information we hold about you
Request correction or update of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Request a copy of your data in a portable format (data portability)
To exercise these rights, please contact us at support@wi-charge.com. We may need to verify your identity before responding to your request. Some requests may be limited by law (for example, if we must retain certain data for legal or operational reasons).
6.3 Additional Rights for California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:
The right to request disclosure of the categories and specific pieces of personal information we have collected about you
The right to request deletion of your personal information, subject to certain exceptions
The right to correct inaccurate personal information
The right to know whether your personal information is sold or shared and to opt out of such sale or sharing (we do not sell your personal information in exchange for money)
The right not to be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at support@wi-charge.com with “California Privacy Request” in the subject line.
7. Data Retention
We retain your personal information for as long as necessary to:
Provide the Sites and Services
Fulfill your orders and pre-orders
Comply with our legal obligations (for example, tax and accounting laws)
Resolve disputes and enforce our agreements
Support product safety, warranty, and recall-related obligations
When we no longer need personal information for these purposes, we will delete or anonymize it, or, if that is not possible (for example, in backup archives), we will securely store it and isolate it from further processing until deletion is possible.
8. Data Security
We use reasonable technical and organizational measures to protect the personal information we collect and store. These measures are designed to protect against unauthorized access, disclosure, alteration, or destruction of personal information.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.
9. Children’s Privacy
Our Sites and Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it as soon as possible.
If you believe that a child under 13 has provided us with personal information, please contact us at support@wi-charge.com.
If you are located in the EEA/UK, we do not knowingly collect personal information from children under the age of 16 without appropriate consent from a parent or guardian, where required by law.
10. Do Not Track
Some web browsers and mobile operating systems include a “Do Not Track” (“DNT”) or similar setting that you can activate to signal your preference regarding tracking. There is currently no universally accepted standard for responding to DNT signals, and we do not currently respond to DNT signals.
You can still manage cookies and certain tracking technologies using your browser settings and other tools described in this Privacy Policy.
11. Third-Party Websites and Services
Our Sites may contain links to third-party websites, services, or content that are not operated by Wi-Charge (for example, links to Schlage, distributors, social media platforms, or other resources).
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services you visit.
12. International Data Transfers
Wi-Charge is headquartered in Israel, and we may process and store your personal information in Israel, the United States, or other countries where we or our service providers operate.
These countries may have data protection laws that are different from those in your country of residence. Where required by law, we will implement appropriate safeguards (such as standard contractual clauses) to protect personal information transferred across borders.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy and, where appropriate, provide additional notice (such as by email or a notice on the Sites).
Your continued use of the Sites or Services after the updated Privacy Policy becomes effective signifies your acceptance of the changes.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
